Help and contact

Questions about the registration, the login and about individual functions

Please take a look at our help, where you can find answers to the most important and frequently asked questions.

Complaints about other members

Does another member violate the terms of use, e.g. by offending you or sending spam to you? Please mail us your complaint via our contact form, so that we can take action against it.

Advertising and requests for collaboration

Would you like to advertise on this site or sponsor it? Or do you want to propose a collaboration? Then send us a request via our contact form and describe your ideas.


Editor and responsible for the content

Christoph Ziegenberg
Husarenstr. 45
38104 Braunschweig

Phone: +49 531 8869507 (no support via phone!)
E-mail: penpals (at) intermercial (dot) de
VAT no.: DE210524041


Our contributors

We would like to cordially thank the following supporters for their active participation, their donations and their help in other forms (and we hope to have not forgotten anyone).

More volunteers and supporters

Carsten Lyding (concept and design)

Legal notices

Terms of use and disclaimer

Information about our terms of use, our privacy policy, and liability can be found on the following pages...

Materials used

We use various licensed materials (scripts, graphics, fonts, etc.) as well as many free materials on our website. Among other things, this comes from...